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POLICIES

PRIVACY POLICY

This privacy notice discloses the privacy practice practices www.encore wheels.com This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 248-714-8186 or via email at info@forwardmotionstechologies.com

SHIPPING POLICY

Encore Wheels DBA of Forward Motion Technologies, Inc offers shipping with popular shipping services based on your shipping address.  Please inquire for more details at info@forwardmotionstechologies.com

REFUND POLICY

ENCORE WHEELS DBA OF FORWARD MOTION TECHNOLOGIES INC.

LIMITED WARRANTY

Encore Wheels DBA of Forward Motion Technologies, Inc. warrants its products to be free from defects in materials and workmanship for a period of one year from purchase date. Original proof of purchase will be used to determine warranty eligibility. If owner cannot provide proof of purchase, or if ownership of product has transferred, date of manufacture will be used to determine start of warranty coverage.

Warranty claims must be made through Encore Wheels DBA of Forward Motion Technologies Inc., or an authorized agent, dealer, or distributor that has been given expressed consent to determine warranty qualification. Consent to make warranty determinations by third party shall be made at the sole discretion of Encore Wheels DBA of Forward Motion Technologies Inc. on a case-by-case basis.

LOCAL LAW

User has specific legal rights which will vary from location to location. If this warranty is inconsistent with local law, it shall be considered modified to comply with such law. Limitations of Liability Other than the obligations specifically set forth in this warranty statement, in no case shall Encore Wheels DBA of Forward Motion Technologies, Inc. or its third-party suppliers be liable for direct, special, incidental, or consequential damages.

LIMITATIONS OF WARRANTY

This warranty does not apply to products that have been incorrectly installed, adjusted, or improper installation of accessories. Contact Encore Wheels of DBA of Forward Motion Technologies Inc. for more information. If unsure about installation of product users must seek qualified help for installation at their own discretion and risk. Encore Wheels DBA of Forward Motion Technologies Inc. shall not be held liable for improper installation or adjustment of product, or improper installation and use of accessories.

This warranty does not cover damage caused by normal wear and tear, any type of impact damage including hoof strike, crashes, abuse, use of incompatible accessories, excessive tire inflation, damage caused by excessive loading or subjecting product to forces from use on anything other than a single rider sulky pulled by horse. Because of the harsh environment on the track, the finish is not covered, but refinishing may be an option.

This warranty is void by modification of product and/or removal or alteration of manufacturing codes. Product is not intended for commercial use such as rental. Such use voids warranty. If Encore Wheels DBA of Forward Motion Technologies Inc. determines that an inspected product is unsafe for intended use, owner must complete release documentation agreeing that it shall not be used again as such before product is returned. Cost of returning product and providing suitable packaging and insurance with carrier shall be the user’s responsibility. Products returned to Encore Wheels DBA of Forward Motion Technologies Inc. must have a corresponding return authorization code. Acceptance of products returned without this authorization may be refused. Return authorization codes can be obtained by contacting Encore Wheel DBA of Forward Motion Technologies Inc. This code must be marked clearly on the outside of the packaging upon return.